Not with standing with the rule “If issues square measure resolved, the fees for the Service is not refundable”, Norton.com may, at its sole discretion and on a case by case basis, may adapt to form refund of created fees once deducting best charges for conjugation the shopper.
There's a thirty days a refund guarantee from the day service was taken. If the matter pops up another time we tend to square measure progressing to arrange to re-fix the issue first whereas not charging any more amount and if simply just in case we tend to tend to square measure unable to resolve the issue, betting on matters, partial or full amount square measure progressing to be refunded. The refund of amount can take 7-10 in operation days to point as imputable at intervals the customer’s account through that payment was created.
The issue that refund request is formed either has to be constant or correlate to the foremost issue as mentioned at intervals the confirmation email or the agreement signed by the shopper. as AN example if there was printer connected issue and shopper is making refund request for personal computer connected issues, Norton.com will not place confidence in as a connected case and during this case no refund request square measure progressing to be happy.
Few Points to be Noted:-
Just the once fix charge applicable, will not be refundable.
Security merchandise or the opposite product that we tend to tend to put in on your laptop is non-refundable. As we tend to tend to buy all such merchandise from the native vendors of england they, don’t give North yankee country refundable policy thus we tend to tend to do not appear to be able to provide you with constant.
We tend to tend to exclusively provide you with on-line technical support over the phone or through live chat, No physical support square measure progressing to be provided.
Once shopper is educated relating to the prices and repair, and if shopper agree for same, then exclusively we tend to tend to proceed extra.